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Terms of Use

Please read before you sign. You can also download a copy of these terms.

In these conditions ‘the client’ shall mean each person named in the booking form.

Insurance and Liability

All activities are undertaken at the risk of the client. All clients must have full and sufficient personal accident, injury and medical expenses insurance to cover the duration of their holiday and must bring with them the insurance details and receipt. No children will be allowed to swim unsupervised. Luggage, valuables and all other personal effects at all times and under all circumstances are at the client’s risk, unless and to the extent that loss or damage is proven to have been caused by the negligence of the Villa Owners or Dalyan Villas. The client/s will be responsible for any damage to the contents or structure of the Villas arising from unreasonable behaviour or activities on the part of the clients. The damage deposit waver only covers accidental damage and normal wear and tear


The deposit stated must be paid, is accepted as part payment of the total price, and is non refundable. The balance must be paid 8 weeks before the start of your holiday. If a booking is made by telephone, the completed booking form and deposit must be received within 7 days otherwise we reserve the right to cancel the reservation.


The client may alter the dates of their holiday without losing their deposit if and only if Dalyan Villas agree to the alterations. A reasonable charge may be levied for this facility. Dalyan Villas reserve the right, in extreme cases, to change the accommodation offered to a different but comparable accommodation.


All visa, passport and health certificate requirements are the responsibility of the client. All British citizens need a Turkish visa, obtainable at the entry airport at a cost of £10 (in 2011) per person. Dalyan Villas cannot accept any responsibility for any delay or expense incurred through any irregularity in a client’s documents.

Cancellation Charges

This constitutes a contract between the client and Dalyan Villas, once a completed Booking Form and deposit have been received by Dalyan Villas, and written acceptance has been sent to the client. This contract shall be governed by and interpreted in accordance with English Law. Cancellation: In the event that you cancel your booking, for whatever reason the following cancellation charges will apply:- (we reserve the right to cancel the booking if balance is not paid by the due date)

  • In excess of 8 weeks prior to the rental date:  The deposit
  • Between 6 & 8 weeks prior to the rental date:  50% of total rental costs
  • Between 4 & 6 weeks prior to the rental date:  75% of total rental costs
  • Less than 4 weeks prior to the rental date  The full rental costs

Dalyan Villas

Disclaimer, Dalyan Villas acts as booking agent only and cannot be held responsible for any accidents, injury or misdemeanors occurring in any of the villas. The information advertised for each individual villa is deemed as accurate as possible, but has been uploaded and written by the villa owner and any discrepancies within legal terms shall be between the villa owner and the customer and NOT between the customer and Dalyan Villas, this applies to safety issues published on the web page.

On Arrival/Departure

Please note that on the day of arrival you may not have access to your accommodation until 4pm. On the day of departure it may be necessary to vacate your accommodation by 10am. Please speak to the villa representative in resort, who should be able to offer you an alternative hotel room/villa to store your luggage for a small fee, until you are collected for your transfer to the airport.’

Bookings & Information

If you have a questions, please email or or call Mon – Fri between 9am and 5pm on 0191 567 2646, or in an emergency only 0191 567 2324 or 07738 641 079.

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Dalyan Villas, Dalyan Suite, Pallion, Sunderland, SR4 6TQ. Call: 0191 567 2646 or 0191 5671023. Dalyan Villa Owners Ltd Company No. 0687128